Over a third of businesses are now using AI
IBM looks to highlight growth of AI-powered solutions
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Almost a third of business now say they use Artificial Intelligence (AI) in one form or the other, new figures have claimed.
A report fromIBMfound that although AI adoption itself was flat over the last year, businesses plan to make “significant investments” throughout 2021, with another third sharing their desire toinvest in AI skillsand solutions over the next 12 months.
Natural language processing (NLP) emerged as the type of AI that appeals the most to organizations that want to automate processes. Almost half of businesses claim to use NLP-powered apps and a quarter plan to use the technology over the course of 2021.
Customer service emerged as the top use case for NLP, with a majority of the respondents claiming to have either deployed it already or are considering deployment.
Another key takeaway from the survey was that almost half (43%) of the respondents credited the pandemic for accelerating their adoption of AI.
AI everywhere
It’s important to note that IBMs new CEO Arvind Krishna has been aggressively pushing the company tobeef up its arsenalof hybrid cloud and AI-powered solutions.
The company has already made eleven significantAI-related acquisitionssince Krishna’s arrival last year.
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In fact, the company unveiled new AI-driven capabilities across its portfolio of enterprise products during its IBM Think conference.
This includes Mono2Micro,which leverages AI to streamline cloud app migrations in WebSphere, and Watson Orchestrate, which uses AI to automate tasks in severalSalesforceand SAP tools.
ViaVentureBeat
With almost two decades of writing and reporting on Linux, Mayank Sharma would like everyone to think he’sTechRadar Pro’sexpert on the topic. Of course, he’s just as interested in other computing topics, particularly cybersecurity, cloud, containers, and coding.
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